Frequently Asked Questions

A routine check-up and clean typically takes 45-60 minutes. This includes a comprehensive examination, professional cleaning, and time to discuss any findings or recommendations with your dentist.

Yes, we offer a range of cosmetic dental services including teeth whitening, veneers, crowns, and Invisalign clear aligners. We can help you achieve the smile you've always wanted with our modern cosmetic treatments.

Modern root canal treatment is designed to be comfortable and pain-free. We use local anesthesia to ensure you don't feel any pain during the procedure. In fact, root canal treatment often relieves the pain caused by the infected tooth.

With proper care and maintenance, dental crowns can last 10-15 years or longer. The lifespan depends on factors such as oral hygiene, diet, and regular dental check-ups.

Yes, we offer Invisalign clear aligner treatment for adults and teenagers. Invisalign provides a discreet way to straighten teeth without traditional metal braces. We'll assess if you're a suitable candidate during your consultation.

Teeth whitening is a cosmetic procedure that lightens the color of your teeth. We offer both in-chair and take-home whitening options. Results typically last 1-3 years depending on your diet and oral hygiene habits.

Yes, we perform wisdom tooth extractions when necessary. We'll assess your wisdom teeth during your examination and recommend extraction if they're causing problems or are likely to cause issues in the future.

Yes, we accept all major health funds and have HICAPS available for instant claiming. We also accept Department of Veteran's Affairs card holders and Medicare where applicable. Our team can help you understand your coverage and out-of-pocket costs.

Yes, we offer flexible payment options including Afterpay to help spread the cost of your dental treatment. We believe everyone should have access to quality dental care, so we work with you to find a payment solution that fits your budget.

We accept cash, credit cards, EFTPOS, HICAPS for health fund claims, and Afterpay for flexible payments. We also accept Department of Veteran's Affairs cards and Medicare where applicable.

Absolutely! We provide transparent pricing with no hidden costs or surprises. We'll give you a detailed quote before any treatment begins, including any out-of-pocket costs after health fund claims.

Dental emergencies include severe tooth pain, knocked-out teeth, broken teeth, severe swelling, or trauma to the mouth. If you're experiencing severe pain or have had a dental injury, please call us immediately at (07) 5666 7258.

If you knock out a tooth, try to place it back in the socket gently, or keep it moist in milk or saliva. Contact us immediately - the sooner you see a dentist, the better the chance of saving the tooth. Don't touch the root of the tooth.

Yes, we understand that dental emergencies can't wait. We offer same-day emergency appointments for urgent dental problems. Call us at (07) 5666 7258 and we'll do our best to see you as soon as possible.

For temporary pain relief, you can take over-the-counter pain medication as directed, apply a cold compress to the outside of your cheek, and rinse with warm salt water. However, these are temporary measures - please contact us for proper treatment.

For severe dental emergencies outside our business hours, please call our emergency number (07) 5666 7258. We'll assess your situation and provide guidance on immediate care or arrange an emergency appointment.

Yes, our dentists have over 15 years of combined experience. Dr. Omel and Dr. Sonia Chen are highly qualified professionals who stay up-to-date with the latest dental techniques and technologies to provide the best care for our patients.

You'll be seen by one of our experienced dentists - Dr. Omel or Dr. Sonia Chen. Our friendly support team, including Faeza, Parm, and Amalie, will assist with your appointment and ensure you have a comfortable experience.

Our dentists are general practitioners who provide comprehensive dental care including preventive, restorative, cosmetic, and emergency treatments. They have extensive experience in all areas of general dentistry.

Yes, you can request to see a specific dentist when booking your appointment. We'll do our best to accommodate your preference based on availability.